Juran's Quality Handbook: The Complete Guide to Performance Excellence, Seventh Edition

by: Joseph A. De Feo


Abstract: The cornerstone text on quality management and performance excellence—thoroughly revised to reflect the latest challenges and developments. The "body of knowledge" for the science of quality control and management for more than half a century, Juran's Quality Handbook has been completely updated to meet the ever-changing needs of today's business and quality professionals. Under the guidance of a team of top experts, this authoritative resource demonstrates how to apply the right methods for delivering superior results and achieving excellence in any organization, industry, or country. Juran's Quality Handbook, Seventh Edition, provides you with a complete roadmap for the discipline—clearly written to make sure you know where you are in the process and what you must do to reach the next level. Within its pages, you will find A to Z coverage—from key concepts, methods, research, and tools to practical applications on the job. Here's why this is the best edition yet: • Updated chapters on Lean Six Sigma and the Shingo Prize • NEW chapters on risk management and building a quality management system • NEW material on the history of quality management • All ISO and other regulatory standards have been updated • NEW statistical tables, charts, and data • Examples and case studies throughout demonstrate how others have applied the methods and tools discussed in real-world situations
Full details

Book Details

Title: Juran's Quality Handbook: The Complete Guide to Performance Excellence, Seventh Edition

Publisher: McGraw-Hill Education: New York, Chicago, San Francisco, Athens, London, Madrid, Mexico City, Milan, New Delhi, Singapore, Sydney, Toronto

Copyright / Pub. Date: 2017 McGraw-Hill Education

ISBN: 9781259643613

Authors:

Joseph A. De Feo is a leading business management consultant, a quality management practitioner, and successor to Dr. Juran as president of Juran Institute, Inc. He is recognized worldwide for his expertise in enabling organizations to achieve business excellence. Mr. De Feo's varied areas of expertise include coaching executives to understand key factors in driving organization-wide change programs and deploying breakthrough management principles like Lean, Six Sigma, strategic planning, and business process improvement.

Description: The cornerstone text on quality management and performance excellence—thoroughly revised to reflect the latest challenges and developments. The "body of knowledge" for the science of quality control and management for more than half a century, Juran's Quality Handbook has been completely updated to meet the ever-changing needs of today's business and quality professionals. Under the guidance of a team of top experts, this authoritative resource demonstrates how to apply the right methods for delivering superior results and achieving excellence in any organization, industry, or country. Juran's Quality Handbook, Seventh Edition, provides you with a complete roadmap for the discipline—clearly written to make sure you know where you are in the process and what you must do to reach the next level. Within its pages, you will find A to Z coverage—from key concepts, methods, research, and tools to practical applications on the job. Here's why this is the best edition yet: • Updated chapters on Lean Six Sigma and the Shingo Prize • NEW chapters on risk management and building a quality management system • NEW material on the history of quality management • All ISO and other regulatory standards have been updated • NEW statistical tables, charts, and data • Examples and case studies throughout demonstrate how others have applied the methods and tools discussed in real-world situations