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•  What is an eBook?
•  Why should I read eBooks instead of paper books?
•  How much does an eBook cost? Are eBooks more expensive than printed books?
•  Do eBooks provide less or more information than their print counterparts? Will illustrations transfer clearly?
•  What are the formats available at the bookstore?
•  Can I view sample pages of the book before making an actual purchase?
•  Will I receive a receipt after payment?
•  What level of technical support/customer care does the eBookstore offer?
•  If a new eBook becomes available or the book is revised will I be informed?
•  What is DOI?
•  Is there any expiry period for viewing the eBooks?
•  How is AccessEngineering Library organized?
•  Can one chapter appear in more than one place on the taxonomy?
•  What is the difference between “Full Text” and PDF?