The ABCs of Performance Management

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The ABCs of Performance Management
1010204The ABCs of Performance Management
A Way of Seeing Things As Others See Them In Chapter 4, I explained how apparently senseless behavior made sense to the performer because it was in some way positively reinforcing to that performer. However, as in the example of the department supervisor in the state government, it's often difficult to understand how some things that others do could make sense to anybody. So, the first step when attempting to change the way people perform is to understand why they are currently behaving the way they are. W…
Aubrey C. Daniels, Ph.D.,: Bringing Out the Best in People. The ABCs of Performance Management, Chapter (McGraw-Hill Professional, 2000), AccessEngineering Export