Finishing Touches

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Finishing Touches
1010201Finishing Touches
Easy communication, the absence of barriers to talking to one another are essential. —a senior manager quoted in In Search of Excellence
Soon after it was published in 1982, In Search of Excellence became a best-seller. In it, authors Tom Peters and Robert Waterman, Jr. described the attributes of excellent companies. Achieving excellence became the theme of corporate conferences and the topic of discussion among business leaders and managers.Since the book first captivated business-minded readers, much has changed. Many organizations have restructured, sh…
Lani Arrendondo: Communicating Effectively. Finishing Touches, Chapter (McGraw-Hill Professional, 2000), AccessEngineering Export