Quality Function Deployment (QFD)

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Quality Function Deployment (QFD)
1011205Quality Function Deployment (QFD)
<emphasis role="bold">Introduction</emphasis> In the context of DFSS, QFD is best viewed as a planning tool that relates a list of delights, wants, and needs of customers to design technical functional requirements. With the application of QFD, possible relationships are explored between quality characteristics as expressed by customers and substitute quality requirements expressed in engineering terms (Cohen 1988, 1995). In the context of DFSS, we will…
Kai Yang; Basem S. El-Haik: Design for Six Sigma: A Roadmap for Product Development, Second Edition. Quality Function Deployment (QFD), Chapter (McGraw-Hill Professional, 2009 2003), AccessEngineering Export