Essential Communication Skills


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Essential Communication Skills
10102041010201 Essential Communication SkillsIn the business world, there's a tendency to take communication skills for granted or to classify them as "soft" skills—somehow less important than technical skills or other more concrete skill areas. That's unfortunate, because the cost of ineffective communication in any context can be huge, but the costs are also often hidden from view, at least until one is faced with glaring situations where communication is just awful.The reality is that good management cannot be divorced from good communications skills. While there are a number of factors that distinguish between a good…
Citation
Robert Bacal: Manager's Guide to Performance Reviews. Essential Communication Skills, Chapter (McGraw-Hill Professional, 2004), AccessEngineering Export