McGraw-Hill 36-Hour Course: Operations Management
by: Linda L. Brennan, Ph.D.
Abstract: Take a crash course in boosting operational efficiency! Whether a business manufactures trucks, delivers packages, or sells coffee, it lives and breathes on its operations. Without exception. Ensuring smooth, efficient processes is a challenging task—but the rewards are immense. The McGraw-Hill 36-Hour Course: Operations Management puts you on the fast track to bolstering and managing the effectiveness of your organization's operations.
Full details
Table of Contents
- A. Other Books in The McGraw-Hill 36-Hour Course Series
- B. DEDICATION
- C. PREFACE
- D. ACKNOWLEDGMENTS
- E. ABOUT THE AUTHOR
- 1. MANAGING FOR RESULTS
- 2. A PRACTICAL APPROACH TO OPERATIONS
- 3. DESIRED RESULTS
- 4. ORGANIZATIONAL PERFORMANCE
- 5. QUALITY ACROSS THE ORGANIZATION
- 6. TECHNOLOGY ACROSS THE VALUE CHAIN
- 7. PROCESS EFFECTIVENESS
- 8. PROCESS QUALITY
- 9. PROJECT DEFINITION FOR RESULTS
- 10. PROJECT PLANNING
- 11. PROJECT CONTROL
- 12. INDIVIDUAL EFFECTIVENESS
- A. NOTES
- B. INSTRUCTIONS FOR ACCESSING ONLINE FINAL EXAM AND CHAPTER QUIZ ANSWERS
Tools & Media
Expanded Table of Contents
- A. Other Books in The McGraw-Hill 36-Hour Course Series
- B. DEDICATION
- C. PREFACE
- D. ACKNOWLEDGMENTS
- E. ABOUT THE AUTHOR
- 1. MANAGING FOR RESULTS
- 2. A PRACTICAL APPROACH TO OPERATIONS
- 3. DESIRED RESULTS
- 4. ORGANIZATIONAL PERFORMANCE
- 5. QUALITY ACROSS THE ORGANIZATION
- 6. TECHNOLOGY ACROSS THE VALUE CHAIN
- 7. PROCESS EFFECTIVENESS
- 8. PROCESS QUALITY
- 9. PROJECT DEFINITION FOR RESULTS
- 10. PROJECT PLANNING
- 11. PROJECT CONTROL
- 12. INDIVIDUAL EFFECTIVENESS
- A. NOTES
- B. INSTRUCTIONS FOR ACCESSING ONLINE FINAL EXAM AND CHAPTER QUIZ ANSWERS
Book Details
Title: McGraw-Hill 36-Hour Course: Operations Management
Publisher: McGraw-Hill Education: New York, Chicago, San Francisco, Athens, London, Madrid, Mexico City, Milan, New Delhi, Singapore, Sydney, Toronto
Copyright / Pub. Date: 2011 Linda Brennan
ISBN: 9780071743839
Authors:
Linda L. Brennan, Ph.D.
is a professor of management at Mercer University, where she teaches graduate and undergraduate courses in operations management, leadership, international business, and strategy. Dr. Brennan lives in Macon, Georgia.
Description: Take a crash course in boosting operational efficiency! Whether a business manufactures trucks, delivers packages, or sells coffee, it lives and breathes on its operations. Without exception. Ensuring smooth, efficient processes is a challenging task—but the rewards are immense. The McGraw-Hill 36-Hour Course: Operations Management puts you on the fast track to bolstering and managing the effectiveness of your organization's operations.
