Six Sigma Handbook, Fifth Edition

by: Thomas Pyzdek, Paul Keller


Abstract: The most important reference to Lean Six Sigma—fully updated for the latest advances. This thoroughly revised, industry-standard guide delivers all the information you need to apply Lean Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in the field, the book contains full explanations of the latest Lean, problem solving, and change management principles and methods. You will discover how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. The book includes coverage of the recently released Minitab 18. The Six Sigma Handbook, Fifth Edition, covers: • Building the responsive Six Sigma organization • Recognizing and capitalizing on opportunity • Data-driven management • Maximizing resources • Project management using DMAIC and DMADV • The Define phase • The Measure phase • Process behavior charts • Measurement systems evaluation • The Analyze phase • The Improve/Design phase • The Control/Verify phase
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Book Details

Title: Six Sigma Handbook, Fifth Edition

Publisher: McGraw-Hill Education: New York, Chicago, San Francisco, Athens, London, Madrid, Mexico City, Milan, New Delhi, Singapore, Sydney, Toronto

Copyright / Pub. Date: 2018 McGraw-Hill Education

ISBN: 9781260121827

Authors:

Thomas Pyzdek has worked in continuous improvement and Lean Six Sigma for more than 50 years. His clients have included Ford, McDonald's, Intuit, NASA, and many other organizations in industries ranging from manufacturing to services to healthcare. A Fellow of the American Society for Quality (ASQ), Mr. Pyzdek has received numerous medals and honors from professional organizations, including the ASQ Six Sigma Forum's first-ever award for the advancement of Six Sigma. He is currently President and CEO of The Pyzdek Institute, which offers online Lean Six Sigma training and certification.

Paul Keller is President of Quality America, Inc., where he works with clients to successfully implement quality improvement concepts and techniques across a full spectrum of manufacturing and service sectors. His online courses and training materials are available through select colleges and universities worldwide, as well as through Quality America's website. In addition to a number of published articles in quality improvement, Mr. Keller has authored Six Sigma Demystified, Statistical Process Control Demystified, and all the revisions in The Handbook for Quality Management, Second Edition, and the third, fourth, and fifth editions of The Six Sigma Handbook.

Description: The most important reference to Lean Six Sigma—fully updated for the latest advances. This thoroughly revised, industry-standard guide delivers all the information you need to apply Lean Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in the field, the book contains full explanations of the latest Lean, problem solving, and change management principles and methods. You will discover how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. The book includes coverage of the recently released Minitab 18. The Six Sigma Handbook, Fifth Edition, covers: • Building the responsive Six Sigma organization • Recognizing and capitalizing on opportunity • Data-driven management • Maximizing resources • Project management using DMAIC and DMADV • The Define phase • The Measure phase • Process behavior charts • Measurement systems evaluation • The Analyze phase • The Improve/Design phase • The Control/Verify phase