Process Improvement103020010110061011205Process ImprovementWhile control charts provide a critical role in differentiating between common and special causes of variation, additional tools are often required to determine sources of common and special causes so that process improvement is achieved.CHAPTER OBJECTIVESAfter completing this chapter, you will be able toApply various tools for stratifying data to look for process factors contributing to variationUse scatter diagrams, ANOVA, and …
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Paul Keller: Statistical Process Control Demystified. Process Improvement, Chapter (McGraw-Hill Professional, 2011), AccessEngineering
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